FAQ

We know how important these moments are.
If you have any questions, we’re here to help every step of the way.

📦 Orders & Shipping

⏱️ How long does shipping take?
Orders are processed within 1–3 business days. Once shipped, delivery typically takes 5–10 business days depending on your location.

📍 Will I receive tracking information?
Yes, you’ll receive a tracking number as soon as your order ships so you can follow it every step of the way.

🌍 Do you ship internationally?
Yes, we ship to many countries worldwide. Shipping times may vary depending on your location.

🔄 Returns & Support

🔁 What is your return policy?
We accept returns within 30 days of delivery. If you have any issues with your order, please reach out and we’ll be happy to help.

⚠️ What if my item arrives damaged or incorrect?
If something isn’t right, contact us and we’ll make it right as quickly as possible.

🎁 Product & Gifting

💝 Is this a good gift for a first-time mom?
Absolutely. Each piece is designed to celebrate meaningful moments and makes a thoughtful, lasting gift she’ll treasure.

📦 Does the necklace come with the message card?
Yes, every necklace comes beautifully presented with a message card and gift-ready packaging.

🎀 Can I send this directly as a gift?
Yes, you can ship directly to the recipient. It arrives ready to gift—no extra wrapping needed.

💬 Contact

📩 How can I contact you?
You can reach us anytime through our Contact page. We’re always happy to help.